Announcement

21 Feb 2020

Release of The 2019 Singapore-Cambridge GCE A-Level Examinations Results

Results for the 2019 Singapore-Cambridge GCE A-Level examinations have been released on 21 February 2020.

All candidates will be able to access their results online via the results release system from 3.00 PM on 21 February 2020.

Refer to the User Guide on accessing the results online.

SingPass Holders

If you are a Singapore Citizen or Permanent Resident, you may use SingPass to view your GCE A-level examination results online on the day of the result release.

School candidates who have not activated their SingPass account will receive a SingPass PIN mailer at their registered address by 19 February 2020. You are advised to set up your account before the date of the release of the results. Using the one-time password found in the PIN mailer, please proceed to set up your SingPass account and SingPass Two Factor Authentication (2FA) via SingPass Mobile app or the SingPass website. Refer to the Instructional Guide on setting up your SingPass account.

Private candidates have previously been informed in mid-January 2020 to activate their SingPass accounts and to set up the SingPass 2FA.

For help on setting up SingPass account, please refer to SingPass FAQs. For further enquiries on obtaining examination results, please call MOE Customer Service Centre at +65 6872-2220.

For Non-SingPass Holders

If you are not eligible for SingPass (i.e. International Students), SEAB will send you an email with one-time login details by 19 February 2020.

You will be able to view your examination results online on the day of the result release, by accessing the results release system with the one-time login details.

You can contact MOE Customer Service Centre at +65 6872-2220 or email to seab_gce_admin@seab.gov.sg if you have issues with logging in.

Result Slips and Certificates

For School Candidates

You can collect your result slip from your school on the day of result release from 2.30 pm.

In line with current precautionary measures to protect students and staff in school against COVID-19, candidates who are collecting their results in person must declare their travel history and take their temperature before they arrive in school. They will also collect their results in smaller groups in classrooms, instead of congregating in the school halls. Only candidates collecting their results will be allowed entry into the school premises.

Alternatively, you can also access your results online if you prefer not to come to school.

School candidates who are not well, on Quarantine Order (QO) or Leave of Absence (LOA) as of Friday, 21 February 2020, or who are affected by travel restrictions to Singapore, should not report to their schools. Instead, these school candidates may view their results online.

If you are not collecting your results in the school, your school will make arrangement for you to receive the hardcopy result slip and certificate.

You can also receive a digital certificate. See section on Digital Certificate below.

For Private Candidates

Your result slip will be mailed to the address that you have registered with SEAB during the registration exercise, on the day of the result release.

You will receive the hardcopy examination certificate within one month from the date of the result release if you have obtained at least one Pass grade in one or more subjects. The examination certificate will be mailed to the address that you have registered with SEAB during the registration exercise. You will also receive a digital certificate. See section on Digital Certificate below.

Please email to seab_gce_admin@seab.gov.sg with your name and centre/index number if you did not receive your result slip or examination certificate.

Digital Certificate for Application to Local Autonomous Universities

Starting from this year, all A-Level candidates, who are Singapore Citizens and Singapore Permanent Residents, will receive digital certificates in OpenCerts format. These certificates will be available on MySkillsFuture’s Skills Passport at https://www.myskillsfuture.sg/content/portal/en/individual/skills-passport.html from 24 February 2020. If you have SingPass, you can access and submit your digital certificates electronically to the Universities that you are applying to.

For international students, you may send your request for a digital certificate via email to seab_gce_admin@seab.gov.sg

Applications for admissions and/or scholarships to the local Autonomous Universities (AUs) can be done online. All school candidates who apply to the local AUs online do not need to submit a copy of their A-Level certificates. Due to the COVID-19 situation, the local AUs will also make alternative arrangements for any assessment for admissions if applicants cannot be physically present.

APPEAL FOR REVIEW OF RESULTS

The appeal for review of results is to verify if your GCE results are correct. The review of results covers only the review of the marking and a full clerical re-check. No report on the candidate’s performance will be provided.

You may submit your appeal for a review of results online via the results release system from 21 February 2020 (3.00 pm) to 29 February 2020 (12.30 pm).

For school candidates, you may wish to consult your school for advice prior to submitting your appeal.

For candidates who submit the appeal for review of results via results release system

You would need to make a payment of the appeal fees via any of the following methods:

(a) Inter-bank transfer

• Please remit to DBS Bank account as follows:
• Beneficiary: Singapore Examinations and Assessment Board
• Bank account number 003-901079-6 SGD
• Please input your Name and Identification Number as the payment reference no.

(b) PayNow by scanning the following QR code:

Please input your name and Identification Number as the payment reference no.

(c) By NETS or cash at the Ministry of Education’s Customer Service Centre

Address

Podium Block of Ministry of Education’s building

1 North Buona Vista Drive

Singapore 138675

Operating hours

Mondays – Fridays: 8.30 am to 5.30 pm

Saturday: 8.30 am to 12.30 pm

The appeal fee (inclusive of GST) for each subject is:

Your appeal application would only be processed after your payment is received successfully by SEAB.

APPEAL OUTCOME

School candidates will receive the Appeal Outcome letter, through your school, by Friday, 27 March 2020.

Private candidates will receive the Appeal Outcome letter via email by Friday, 27 March 2020.

No report on the candidate’s performance in the examination will be provided.

If you have any clarifications, please email to seab_gce_admin@seab.gov.sg or contact the MOE Customer Service Centre at +65 6872 2220.