Career Opportunities

Job Responsibilities

Successful applicant will play an active role in conducting research on educational measurement and assessment issues. The incumbent is also expected to develop assessment services and products that are fit for purpose, educationally sound and positively transforming for stakeholders. The key responsibilities include:

• Conduct research studies which focus on harnessing technology to assess complex competencies for 21st Century education

• Apply statistical techniques to support assessment-related analysis

• Provide project management and consultancy services for assessment projects

Job Requirements

• Tertiary qualification in Mathematics and/or statistics-related field, with at least 3 years of experience in research studies, educational measurements and/or data analytics (e.g. machine learning & data mining)

• Proficient in the use of statistical analysis software (e.g. STATA, SAS, RUMM2020, R-Programming, etc.)

• Experience in the use of coding applications (such as Visual Studio) with C/C#/C++, Visual Basic or Java Programming, will be useful

• Experience in the education sector will be an advantage

• Adaptable, meticulous individual with excellent analytical skills

• Able to communicate complex concepts in an applied and practical manner to get buy-in from the stakeholders

• Enjoy working in teams in a dynamic and innovative work environment

Job Responsibilities

The successful applicant will play an active role in overseeing the organisation’s knowledge and information assets to ensure the effective retention, management, and sharing of information across the organisation. The key responsibilities include:

• Supporting the digital transformation of the organisation’s records management infrastructure through the implementation of approved solutions and system performance monitoring.

• Providing assistance with the Records Retention Schedule, creating new record types and working with stakeholders on the disposition of registry files in accordance with prevailing archival requirements.

• Ensuring proper filing and record-keeping of all documents and information to facilitate future efficient retrieval and knowledge retention.

• Developing a systematic records declassification approach and structure, and performing records declassifications in accordance with IM4L procedures.

• Identifying Records Management learning needs for officers, designing and rolling out appropriate Records Management education content and outreach materials, including e-Learning, virtual sharing, and face-to-face clinic sessions to meet these learning needs.

• Engaging staff to uplift knowledge of Records Management and sharing of prevailing requirements.

• Utilising emerging technologies to modernise and optimise the organisation’s Records Management processes.

• Managing mail scanning and distribution, processing of courier services, and distribution of newspapers.

• Coordinating and documenting asset disposal procedures, ensuring timely and accurate submissions.

• Maintaining and updating the Corporate Cluster’s asset inventory, ensuring accurate records of all Corporate assets.

• Managing contracts and tenancy agreements, including the drafting and renewal processes, covering tenancy agreements, general insurance, and newspaper subscriptions.

Job Requirements

• Professional Qualifications in Information Management, Business Administration, or a related field, with at least 2 years of relevant experience in Records Management or registry operations.

• Good working knowledge of Records Management principles, and current industry practices.

• Experience in data analytics and the use of data visualisation tools will be advantageous.

• Possess strong critical thinking, communication, writing, and presentation skills

Job Responsibilities

Successful applicant will play an active role in supporting the planning, coordination and management of the organisation’s office and estate operations to ensure that the organisation's facilities, infrastructure and workplace services are safe, reliable and operationally ready. The key responsibilities include:

• Planning, monitoring and reviewing preventive and corrective maintenance programmes, including the assessment of work orders, maintenance requests and defect rectification.

• Monitoring the condition and performance of building assets, identifying recurring issues, and recommending appropriate repair, replacement or improvement works.

• Conducting regular inspections and reviewing maintenance performance to ensure compliance with contractual requirements, statutory regulations and organisational standards.

• Coordinating with contractors, consultants and stakeholders to resolve operational issues and ensure timely completion of maintenance works.

• Maintaining building records, technical documentation and maintenance information to support effective facilities and asset management.

• Administering assigned facilities management contracts and monitoring contractor performance to ensure compliance with contractual obligations, Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

• Supporting procurement activities including the preparation of specifications, quotations, tenders, contract variations, extensions and waiver submissions.

• Reviewing completed works, verifying service delivery and recommending Certification of Payment (COP) in accordance with contractual requirements.

• Managing workplace operations and shared facilities to support the organisation's daily business and examination operations.

• Administering the Resource Booking System (RBS) and coordinating room bookings, venue setup and facilities support to ensure the operational readiness of meeting, event and examination venues.

Job Requirements

• Professional Qualification in Facilities Management, Building Services, Estate Management, Engineering, Business Management or related discipline, with at least 2 years of relevant experience is preferred.

• Experience in the public sector and familiarity with Government procurement and contract administration process, workplace operations, project management would be an advantage.

• Possess strong analytical, problem-solving, planning and organisational skills, with the ability to manage multiple priorities and deliver results in a dynamic environment.

• Possess good communication, interpersonal and stakeholder management skills, with a proactive, resourceful and customer-centric approach to service delivery.

Job Responsibilities

The successful applicant will play an active role in managing and maintaining SEAB’s image as a trusted authority in the examinations and assessment, and as an organisation that is customer-focused to better engage SEAB’s stakeholders through appropriate platforms and channels. The key responsibilities include:

• Processing and handling public queries and escalated cases (such as cases escalated to Political Office Holders and the management of Ministry of Education).

• Ensuring the delivery of high quality and effective services to stakeholders.

• Conducting analysis of customers’ feedback, identifying customer needs and translating them into service journey goals, opportunities, experiences and measures of success.

• Using service tools and technologies to enable end-to-end service delivery for improved service experience and productivity.

• Working with stakeholders to map current processes and identify pain-points, redundancies and bottlenecks using continuous improvement frameworks such as Service Design Mapping.

• Developing ground strategies to engage stakeholders in a coordinated and sustained manner to educate and seek buy-in of SEAB’s policies and processes.

• Planning and executing plans to facilitate corporate visits and engagement sessions conducted by SEAB for external organisations or educators.

• Working with internal stakeholders to identify and deliver suitable digital collaterals that drive external engagement across different digital platforms (e.g. website, videos, publications).

• Conceptualising and proposing engagement strategies and new narratives for SEAB’s Heritage Gallery to engage external stakeholders.

• Working with internal stakeholders to create multimedia content, including but not limited to infographics and videos for social media channels.

Job Requirements

• At least 2 years of experience in a customer service environment, preferably in the public service.

• Familiar with the Customer Relation Management Systems such as Call Management Systems, Case Management Systems, and with the use of Microsoft applications e.g., Microsoft Excel.

• Experience in event management, social media content management and/or design work with a strong aesthetic sense in design and creativity would be advantageous.

• Knowledge of Service Design Mapping would be advantageous.

• Possess strong communication, stakeholder engagement and project management skills.

• Proficient in data analytics to generate insights to drive operational improvements.

• Ability to take on challenges with thoughtfulness, drive and appropriate urgency.

• Resilient, meticulous and able to handle competing demands and tight deadlines.

• Possess a positive working attitude and high level of pro-activeness.

Job Responsibilities

The successful applicant will play an active role to develop training content for examination personnel through our web-based portal. This role combines creative video production with educational content development. The key responsibilities include:

• Creating and editing training videos for examination personnel.

• Developing storyboards for motion graphics and animations.

• Executing video production from pre-production to post-production.

• Maintaining consistency with established guidelines and visual standards.

• Participating in content brainstorming sessions.

• Proposing innovative approaches to present training materials.

• Collaborating with SEAB colleagues on content strategy.

• Incorporating feedback constructively to improve content quality.

Job Requirements

• Open to students from all disciplines, students with a background in Information Technology are particularly encourage to apply.

• Basic understanding of motion graphics, storyboarding, Java Programming, and strong visual composition, with the ability to translate complex information into clear and engaging visual content.

• Experience with ActivePresenter or similar e-learning authoring tools.

• Experience in educational content development.

• Basic knowledge of Unity game engine.

• Possess strong storytelling ability.

• Detail-oriented with good project management skills.

• Excellent team collaboration skills with proactive learning attitude, while being able to work independently.