Contact Us

In light of the COVID-19 local situation, the safety and well-being of our customers, staff and community are important to us. Hence, we do not accept walk-ins without appointments.


Click on the following pages or access our online services to find the answers you need:

Write to Us

Please use this form.

You can report technical issues faced in Candidates Portal, such as system errors, payment issues, and the updating of your registration details via this form.

If you would like to provide feedback on the quality of service provided by SEAB, please write to

Call Us

Our operating hours:

  • Monday to Friday: 9:00am to 5:00pm
  • We are closed on weekends, public holidays, and every 1 April.

Peak periods are:

  • 11:00am to 2:00pm
  • Mondays
  • The day after a public holiday

You can call us at 6970 6255.

Visit Us

To visit us, please make an appointment at least two business days in advance. Individuals with no appointments may need to wait longer to be served or be turned away if there is a high volume of customers with appointments at the SEAB Visitor Centre.

We will assess your request for an appointment and may contact you via email/phone if your request can be addressed via these channels.

We will aim to respond with a confirmation of your appointment within 2 business days.

Reminder: Our staff are here to help and will treat customers with courtesy, respect and professionalism. We ask that you treat our staff in the same manner you expect to be treated. Indecent, threatening, abusive or insulting behaviour will not be tolerated. We may refuse service to anyone who is disrespectful towards our staff.

Our office is located at the following address:

Singapore Examinations and Assessment Board (SEAB)

298 Jalan Bukit Ho Swee
Singapore 169565

If you are unable to view the map, please click this link.

Transport to SEAB

Directions to SEAB by train, taxi or car, can be found via this link.

Other public transport options near SEAB are listed below:

Bus Services

Alight near Tiong Bahru MRT Station: 5, 16, 16M, 33, 33A, 63, 121, 122, 123, 123M, 195, 195A, 851

Alight along Lower Delta Road, near Beo Crescent: 14, 32, 64, 65, 121, 122

Alight along Zion Road, near Block 2B: 5, 16, 16M, 75, 121, 123, 175, 195, 970