Visiting SEAB and MOE Customer Service Centre
In light of the COVID-19 local situation, please refrain from visiting SEAB or the MOE Customer Service Centre for queries regarding Statements of Results or appeals for reviews of results.
If you require copies of your examination results, please refer to SEAB's website for the steps to obtain them.
Release of results
All private candidates will receive their result slips via post within two days of the release of the results. The examination certificates will be delivered via registered mail within one (1) month from the date of the release of the results.
Results of the 2020 Singapore-Cambridge GCE O-Level examinations have been released on 11 January 2021, 2.00 pm.
On the day of the release of the results, your examination results will be mailed to the address that you had provided to SEAB.
You will receive the examination certificate within one month from the date of the result release if you have obtained at least one Pass grade on one or more subjects. The examination certificate will be mailed to the address that you have provided to
In view of the COVID-19 situation, you can view your examination results online via the SEAB results release system from 11 January 2021,
2.45 pm to 25 January 2021, 11.59 pm.
Your result slip and examination certificate will be posted to the mailing address that you have provided to SEAB. Please refer to this link for
more information on the eligibility to receive an examination certificate.
For SingPass Holders
If you are eligible for SingPass, you can view your examination results online on the day of the result release, by accessing SEAB's results release system with your SingPass.
For enhanced security of your personal information, you will need to setup your SingPass Two Factor Authentication (2FA) before you can access the system to view your results online. This means that in addition to your Singpass ID and password, you will
need to enter a One-Time Password (OTP) received via SMS or generated through a OneKey token. Alternatively, you can also log in to RRS using the SingPass Mobile app.
If you have not set up the SingPass 2FA, please log in to the SingPass website at www.singpass.gov.sg and select "Set up 2FA". The setup process would take up to 7 working
days. You are reminded to set up the SingPass 2FA in advance so that you will be able to view your results online.
For Singpass-related queries, you can check out the FAQ page at www.singpass.gov.sg/2FA.html, contact Singpass Helpdesk at email@example.com or
+65 6643 0555.
For Non-SingPass Holders
Your password to access the system will be sent to your email address that you have provided to SEAB, a few days before the results release.
Guide to accessing Results Release System
Please click here for the private candidates' guide
to the SEAB results release system.
Appeal For Review of Results
You may appeal for a review of your results from 11 January 2021 (2.45 pm) to 15 January 2021 through the results release system.
Please note that late applications will not be considered after the appeal period.
The appeal fee for each subject is $112.35 (inclusive of GST). The appeal is for the review of the marking of the scripts and for a full clerical re-check to be carried out.
Once you have made the payment successfully, the appeal application would be submitted to SEAB for processing.
Please note that the mode of payment is either of these e-payment options:
- Internet Banking
You will receive the Appeal Outcome letter via email by Tuesday, 16 February 2021. No report on your performance in the examination will be provided.
If you have any clarifications, please contact the Ministry of Education Customer Service Centre at 6872 2220 or the Singapore Examinations and Assessment Board via our Feedback Form.
Private candidates who are SingPass holders can access SEAB's results release system. They can also access their digitised examination results via the MySkillsFuture portal one week from the results release date.